Elm Veterinary Group in Plymouth, Devon, is a highly regarded veterinary practice with a stellar reputation among its clientele. With an impressive rating of 4.7 stars based on 183 reviews, the clinic is clearly well-regarded by a large number of pet owners, suggesting a consistent level of high-quality care and customer satisfaction.

The written reviews further highlight the clinic's strengths. Clients frequently mention the compassionate and knowledgeable nature of the staff, with particular praise for their support during both routine visits and more urgent situations. Luisa Warring speaks warmly of the genuine care provided throughout her dog's life, while Maddie Horton notes the empathetic support she received during a distressing emergency with her pet. Nicky Savage praises the welcoming environment and the thorough advice offered by the veterinarian, emphasizing a positive first experience.

The reviews also mention specific staff members, such as Danielle at reception, who is noted for her exceptional customer service, and Fernando, a veterinarian who receives accolades for his professionalism and enthusiasm, especially when dealing with less common pets like tortoises.

Overall, Elm Veterinary Group is recommended for its caring and proficient service, supported by a friendly and attentive team. The clinic’s environment is described as welcoming and supportive, making it a highly recommended choice for pet owners in the Plymouth area.