Elm Veterinary Group – Vets in Plymouth
Clinic Overview
Elm Veterinary Group is part of IVC Evidensia and runs three practices in the Plymouth area. Its website highlights practical extras including online repeat-prescription ordering, food ordering and click-and-collect, an online shop, video-vet appointments, and published payment information including Klarna. Recent feedback is consistently positive, with reviews praising fast booking, a calm reception environment, and clear, supportive communication.
Elm Veterinary Group is part of IVC Evidensia and runs three practices in the Plymouth area. Its website highlights practical extras including online repeat-prescription ordering, food ordering and click-and-collect, an online shop, video-vet appointments, and published payment information including Klarna. Recent feedback is consistently positive, with reviews praising fast booking, a calm reception environment, and clear, supportive communication.
Services
- •General vet consultations, including appointments linked to its Pet Health Club® Plus plan.
- •Video Vet appointments for remote consultations.
- •Online repeat-prescription ordering.
- •Food ordering, including “Food Click & Collect”.
- •Online shop facilities.
- •Emergency care is listed on the website, though specific arrangements are not detailed here.
- •Supportive care around difficult decisions and end-of-life treatment, with one reviewer describing detailed explanations and compassionate care for their dog.
Pricing
No published pricing information is currently available for this clinic.
People
- •Christina: mentioned by name in a review for helping a dog feel at ease during the visit.
- •Reception team: reviews describe a friendly, welcoming front desk, with calm handling of nervous pets and helpful support in person and over the phone.
- •Vets: praised for explaining things clearly, giving good advice, and providing compassionate care.
Reviews
Elm Veterinary Group has a 4.5-star Google rating from 95 reviews.
- •Recent reviews describe the practice as friendly, helpful, and easy to deal with, with one client saying they were much happier after switching.
- •Booking is mentioned as quick, and the overall experience is described as smooth and welcoming.
- •A calm, quiet reception area stood out to one owner of a very nervous cat, who said their pet stayed relaxed throughout the visit.
- •Communication and bedside manner are recurring strengths, including detailed advice during end-of-life care and praise for Christina’s gentle handling of a dog named Roxy.
