Elm Veterinary Group – Vets in Plymouth
No Prices
No Prices Tracked
Corporate
Clinic Overview
Elm Veterinary Group in Plymouth is part of IVC Evidensia. The practice offers a mix of routine and urgent veterinary care, alongside convenience features such as online registration, repeat prescription ordering, Click & Collect food orders, a Video Vet option, and a Pet Health Club® Plus plan that includes consultations. Recent feedback continues to highlight friendly, caring support, a clean environment, and compassionate handling of both urgent cases and end-of-life care.
Services
- •General vet consultations and routine care: The practice offers general consultations, with consultations included in its Pet Health Club® Plus plan. Recent reviews mention thorough checks, prompt appointments, reassurance, six-month health checks, and annual boosters for dogs and cats.
- •Urgent assessment and onward referral: Owners describe supportive handling of urgent cases, including arranging a same-day referral to a specialist clinic after a dog collapsed.
- •Cat, dog, and exotic pet care: Alongside cats and dogs, earlier feedback also mentions exotic pet appointments, including a Hermann’s tortoise consultation for an overgrown beak and sexing.
- •End-of-life support: Reviews describe compassionate care through difficult moments, including support “from the first visit to the last goodbye.”
- •Convenience services: Online registration, repeat prescription ordering, food ordering with Click & Collect, and a Video Vet remote option are available.
Pricing
No published pricing information is currently available for this clinic.
People
- •Danielle: Mentioned at reception for being friendly, taking an interest in a tortoise appointment, and printing information sheets for the owner.
- •Fernando: Praised for professional and personable handling of a tortoise consultation.
- •Reception team: Frequently described as welcoming, polite, kind, and helpful.
- •Veterinary team and nurses: Reviews praise gentle handling, thorough checks, reassurance, and a caring, honest approach.
Reviews
Google rating: 4.7/5 from 218 reviews.
- •Recent reviewers regularly describe the team as friendly, caring, and helpful, including both reception staff and clinical team.
- •Several comments mention thorough checks, prompt attention, and clear reassurance, including routine plan check-ups and urgent appointments.
- •The practice is repeatedly praised for being clean and welcoming, with pets described as being handled gently.
- •Feedback also highlights compassion in more difficult situations, including same-day referral after a collapse and warm end-of-life support, though one older reviewer felt prices had risen.
