Companion Care (Woolwell) Ltd T/A Vets4Pets

Companion Care (Woolwell) Ltd trades as Vets4Pets in Plymouth and is an RCVS-accredited practice. It accepts referrals and appears equipped for both routine care and more advanced work, with facilities including an in-house laboratory, digital X-ray, ultrasound, an operating theatre, a hospital ward, an isolation unit, and cat-only waiting and consultation areas. The clinic also states that out-of-hours care is provided by Plymouth Veterinary Group at a different location.

Services

• •Routine care and preventive support: consultations, prescriptions and medication, microchipping, nurse clinics, weight clinics, nutritional advice, and pet passports/animal health certificates are listed. Recent reviews also mention kitten spay planning and support for a new litter.
• •Surgery, anaesthesia, and dentistry: the practice lists soft tissue surgery and orthopaedics, including cruciate surgery, fracture repair, airway surgery, ear surgery, and arthroscopy, as well as dentistry with dental X-ray. Recent reviews mention senior dog dental treatment, careful discussion of dental anaesthetic risk for a chihuahua with a heart murmur, and ongoing support for a dog with a history of back surgery.
• •Diagnostics and more advanced medical work: website-listed facilities include digital X-ray, ultrasound, ECG, echocardiography, blood pressure monitoring, and an in-house laboratory for biochemistry, haematology, and electrolytes. Cardiology, chemotherapy and cancer treatment, and in-house blood transfusions are also listed.
• •Species seen: the clinic says it sees cats, dogs, rabbits, reptiles, birds, small mammals, and wildlife. Recent reviews give examples involving cats, dogs, rabbits, hamsters, and guinea pigs, including same-day help for a guinea pig that had stopped eating.
• •Facilities and access: home visits are listed, along with an isolation unit and separate cat-only waiting and consultation spaces. Out-of-hours care is handled by Plymouth Veterinary Group at another site.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent feedback on cost is mixed: one guinea pig owner said the bill was less than expected, while a small number of reviewers describe unclear or inconsistent communication about consultation fees.

People

• •Sara: praised for listening carefully, talking through medication options, and giving an owner confidence to book their kitten in for spaying.
• •Sam: mentioned positively in two reviews; one owner says Sam explained a high-risk dental case in detail and helped put them at ease, and another highlights Sam the nurse for clear, supportive guidance during a difficult situation with a litter of puppies.
• •Alex: described as gentle, attentive, caring, and thorough with a cat that was anxious and difficult to handle.
• •Jo: mentioned warmly in relation to exotic and small mammal care, including urgent same-day treatment for a guinea pig and compassionate handling of an anxious dog and rabbit end-of-life care.
• •Front desk/customer service team: reviews include praise for a friendly, proactive customer service team and a lovely receptionist, alongside one complaint about a rude reception interaction linked to a fee dispute.

Reviews

Google reviews show 4.8 stars from 409 reviews, indicating a large volume of generally very positive feedback.

• •Reviewers often highlight kind, reassuring communication, especially when discussing treatment options, medication, anaesthetic risk, or difficult decisions.
• •Dental care is a recurring theme, including positive comments about treatment for senior dogs and careful handling of a higher-risk case involving a heart murmur.
• •There are several positive examples of calm handling and compassionate support, from anxious cats to end-of-life appointments for dogs and rabbits.
• •A small number of recent low-rated reviews focus on fee communication, particularly unexpected consultation charges or inconsistent messages between clinical staff and reception.