Companion Care (Woolwell) Ltd T/A Vets4Pets – Vets in Plymouth
Clinic Overview
Companion Care (Woolwell) Ltd trades as Vets4Pets in Plymouth and is an RCVS-accredited practice within the Vets4Pets group. It accepts referrals and offers both routine care and more advanced veterinary work, supported by facilities including an in-house laboratory, digital X-ray, ultrasound, an operating theatre, a hospital ward, an isolation unit, and separate cat-only waiting and consultation areas. The practice states that out-of-hours care is provided by Plymouth Veterinary Group at a different location.
Services
- •Routine and preventive care: consultations, prescriptions and medication, microchipping, nurse clinics, weight clinics, nutritional advice, and pet passports or animal health certificates are listed. Recent reviews also mention first kitten visits, help with microchip paperwork, kitten spay planning, and support for a new litter.
- •Surgery, anaesthesia, and dentistry: the practice lists soft tissue surgery and orthopaedics, including cruciate surgery, fracture repair, airway surgery, ear surgery, and arthroscopy, along with dentistry and dental X-ray. Recent feedback mentions senior dog dental treatment, careful discussion of anaesthetic risk for a chihuahua with a heart murmur, and ongoing support for a dog with a history of back surgery.
- •Diagnostics and advanced medical care: listed facilities and services include digital X-ray, ultrasound, ECG, echocardiography, blood pressure monitoring, and an in-house laboratory for biochemistry, haematology, and electrolytes. Cardiology, chemotherapy and cancer treatment, and in-house blood transfusions are also listed.
- •Species and practical support: the clinic says it sees cats, dogs, rabbits, reptiles, birds, small mammals, and wildlife. Recent reviews include cats, dogs, rabbits, puppies, guinea pigs, and a hamster, and the practice also lists home visits alongside its isolation unit and cat-only spaces.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review feedback on cost is mixed: some owners describe charges as reasonable or less than expected, while a small number of reviewers report poor communication around consultation fees.
People
- •Sara: praised for listening carefully, explaining the pros and cons of medication options, and giving an owner confidence to book their kitten in for spaying.
- •Sam: mentioned very positively in relation to both dental risk discussions and support with a new litter; one review specifically refers to Sam as a nurse who gave clear, steady guidance during a difficult situation.
- •Alex: described as attentive, gentle, caring, and thorough with an anxious cat during consultation.
- •Jo: warmly mentioned for compassionate support with an anxious dog with a history of back surgery, and for sensitive care around rabbit end-of-life treatment.
- •Reception and customer service team: often praised as friendly, helpful, and proactive, including help with admin such as microchip details, though a small number of reviews mention rude or inconsistent communication about fees.
Reviews
Google reviews show 4.8 stars from 417 reviews, giving a strong volume of generally positive feedback.
- •Recent reviewers often describe the team as kind, thorough, and reassuring, especially at first visits or when owners are feeling anxious.
- •There are repeated positive comments about clear explanations and supportive communication around medication choices, dental treatment, higher-risk anaesthesia, and difficult situations involving puppies or end-of-life care.
- •Owners also mention good handling of nervous or challenging pets, including anxious cats and dogs with ongoing medical needs.
- •The main negative theme in a small number of reviews is fee communication, particularly unexpected consultation charges or inconsistent messages between clinical staff and reception.
