Specialist Vets in Plymouth

## Summary Ocean City Vets is a small-practice clinic (group ownership not stated in the available data) that owners describe as deliberately calm and “not feeling like a vets” on arrival—something several people say helps with anxious or easily overstimulated pets. Reviews point to a practice comfortable handling both planned procedures and difficult visits, including end-of-life care where owners say they didn’t feel rushed and received flowers and a message from the team afterwards. Clinical work specifically mentioned includes dental extractions in an older dog, and a BOAS assessment leading to nares-widening (rhinoplasty) surgery with same-day updates and follow-up check-ups. Several reviewers also mention joining a “pet plan” and ongoing support for chronic illness management. ## Services Services and care owners explicitly mention include: - Dental work, including “a lot of teeth removed” and recovery advice for an older dog. - End-of-life euthanasia appointments, with multiple owners describing a calm, unhurried approach. - BOAS assessment and discussion of surgical options. - Nares-widening (rhinoplasty) surgery, including peri-operative updates, and at least two post-op check-ups. - Help navigating pet insurance for a surgical decision (as described by one owner). - Saturday care for an ill dog (suggesting weekend availability for some cases). - Pet plan (details of what’s included aren’t stated in the available reviews). ## People Named team members mentioned in reviews: - **Sinead** (described as leading a BOAS assessment and carrying out nares-widening surgery): owners mention clear options for next steps, help with insurance navigation, and frequent updates/reassurance during a pet’s operation, followed by check-ups. - **Mel**: thanked (along with Sinead) for “going above and beyond” when a dog became ill on a Saturday. - **Emma** (identified as the vet in one review; another mentions a locum vet “Emma I think”): owners describe her as reassuring, giving “lots of good advice,” and taking time to get to know them and their dog. - **Ben**: specifically mentioned for greeting clients on arrival and helping them feel at ease. ## Reviews **Google rating: 5 stars from 57 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - A calm, low-stress environment is repeatedly mentioned (e.g., “relaxing vibe” for anxious pets; “open comfortable welcoming”). - Detailed support around procedures, including **dental extractions** and **nares-widening (rhinoplasty)** after a **BOAS assessment**, with owners noting **updates during surgery** and **follow-up check-ups**. - End-of-life care is a prominent theme: multiple owners describe compassion, not being rushed, and one mentions **receiving flowers with a message** afterwards. - Some owners mention **quick emergency appointments** and feeling supported during urgent or difficult situations. - Ongoing management is mentioned by one reviewer in the context of a **pet plan** and help with a dog’s **chronic illness**.

## Summary Plymouth Veterinary Hospital is part of **Plymouth Veterinary Group** and is also listed as a **Veterinary Nurse Training facility**. Based on the information available, the clinic sees a mix of routine and more sensitive cases: recent reviews repeatedly mention **end-of-life support** (including making a dog’s goodbye “peaceful” and treating a rat “with dignity”) and **structured puppy training/classes** run by a named staff member (Jo), with ongoing support via a WhatsApp group and follow-up materials. Review signals are mostly positive about how staff interact with both pets and owners, though there’s at least one review raising concern about **high charges**, while another calls prices “reasonable.” ## Services - **Puppy classes / puppy academy** (multiple owners report attending sessions led by Jo; mentioned support includes advice between sessions, WhatsApp group, and emailed leaflets). - **End-of-life care** (owners describe support during euthanasia and “last moments” for pets). - **Care for small/exotic pets and birds** (reviews specifically mention treatment for a **rat** and ongoing vet care for **African grey parrots** over several years). - **Pet Health Club® Plus plan** (website text states consultations are included as part of this plan; no price or full inclusions provided). - **Veterinary Nurse Training facility** (listed in the clinic’s structured data). ## People - **Jo** (puppy training): mentioned by name in several reviews. Owners describe learning practical skills and receiving ongoing support (availability for advice, WhatsApp group for puppy owners, and emailed leaflets). - **Vets, nurses, and reception staff** (not named): one recent review describing a dog’s euthanasia says *every* staff group they interacted with (vets/reception/nurses) was kind and helped make the experience peaceful. ## Reviews **Google rating: 4.2 stars from 389 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Staff communication and manner are repeatedly described as **professional, helpful, and friendly**, including “doing that extra bit if needed.” - **End-of-life appointments** are a standout theme: owners mention a peaceful goodbye for a dog and dignified handling of a rat in its final moments. - **Puppy training** gets detailed praise: multiple reviews cite Jo’s guidance, practical tips, and added resources (WhatsApp group, emailed leaflets). - **Pricing is a mixed theme**: one review calls prices “reasonable,” while another describes charges as “extortionate” and asks the practice to reconsider pricing; one owner also reports receiving a **student discount** in a specific situation.

## Summary Roborough Vet is described by reviewers as a small, family-run independent practice. From the cases owners mention, it appears set up for both routine care and urgent problems—people report being fitted in for emergencies (including a cat with sudden front-leg paralysis) as well as coming in for vaccinations and health checks. Recent reviews also describe hands-on management of serious issues such as major eye trauma (with attempts to save the eye, though it was ultimately lost) and sensitive end-of-life care. Several owners specifically note the team taking time to listen and helping nervous pets cope (for example, a rescue dog who was usually terrified at vets taking kibble from the vet’s hand). ## Services Services mentioned in the latest reviews include: - Routine care: vaccinations and routine health checks - Urgent/same-day issues: being “fitted in as an emergency” for a cat with front-leg paralysis - Eye cases: treatment/management of significant eye trauma, with efforts to save the eye and eventual loss of the eye noted by the owner - Ear problems: assessment and treatment of a painful ear infection, plus a follow-up appointment - Euthanasia: support and compassion during putting a cat to sleep - Care for birds: a vet named Duncan is specifically praised for doing “a fantastic job” with a bird ## People - **Duncan (vet)**: Mentioned repeatedly across different types of visits—praised for being informative when assessing a cat’s front-leg paralysis, for helping a nervous rescue dog relax enough to take food from his hand, and for treating a bird. One long-term client says he has cared for their cats over 17 years and highlights his compassion during euthanasia. - **Kelly**: Thanked alongside Duncan for compassion during euthanasia; also named as one of the clinicians seen during visits for a nervous rescue dog. - **Devon**: Mentioned as the person on the first call; the owner felt listened to and supported from that initial contact. ## Reviews **Google rating: 4.7 stars from 279 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly describe the practice as independent/family-run. - Being accommodated for urgent problems is specifically mentioned (e.g., an emergency fit-in for a cat with sudden paralysis). - Nervous pets are a recurring theme: one owner reports their anxious rescue dog was reassured enough to be noticeably more relaxed at a follow-up, and another highlights patience that led to a “breakthrough” moment (taking kibble from the vet’s hand). - Several reviews focus on high-stakes or emotional care: major eye trauma management (with loss of the eye) and compassionate support during euthanasia.

## Summary Paw Care Vet Clinic focuses on routine dog and cat care, with vaccinations highlighted on its website and repeatedly mentioned in reviews (including puppy first/second vaccines). Owners also describe add-on everyday services such as nail clipping, microchipping, and obtaining flea/worm products. Practical touches mentioned include booking via the website and a 24-hour appointment reminder, plus several comments about a clean clinic and quick appointments. One owner describes a vaccination visit where a puppy vomited and passed a worm; they say the vet handled it calmly and compassionately. ## Services - **Dog vaccinations** (website; owners mention first and second puppy vaccines). - **Cat vaccinations** (website). - **Microchipping** (review mentions vaccine + microchip for a new puppy). - **Nail clipping** (review mentions vaccinations plus nail clipping for two dogs). - **Flea and worm products** (review mentions purchasing an “all in one flea and worm” tablet for a cat; another review references being told a puppy was wormed/flea treated before a worm was seen at the visit). ## People - **Mimi (veterinarian)**: mentioned by name in reviews. One owner describes her staying composed and supportive during an awkward/embarrassing moment when their puppy vomited and a worm appeared during a vaccination visit, and says the puppy later returned for a second vaccine. - **Dr miheala**: named in a review in connection with helping a client who was looking for a specific flea/worm product for their cat, alongside comments about a fast appointment. ## Reviews **5.0 stars from 26 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Vaccinations are the most frequently described visit type (including puppies’ first and second vaccines). - Owners mention **quick appointments** and “quick personal service.” - Multiple reviews call out a **clean clinic**. - Several reviewers mention **pricing** in general terms (e.g., “reasonable,” “very affordable”). - One review describes **online booking** and an **appointment reminder 24 hours before** the visit. - A few reviews give specific examples of the vet’s handling of stressful situations (e.g., calmly supporting an owner when a puppy vomited and passed a worm during the appointment).

## Summary Nirvana Vets Ltd focuses specifically on **at-home euthanasia for dogs and cats**, aiming to keep pets calm and stress-free in familiar surroundings. Reviews repeatedly describe **same-day home visits** being arranged, vets **explaining the process gently**, and families being given **time and space to say goodbye** (including pets resting on an owner’s lap or on their own bed). Several owners also mention **aftercare touches** such as **sympathy cards**, **return of ashes**, and **keepsakes** (paw prints; a lock of fur). ## Services - **At-home euthanasia for dogs and cats** (website). - **End-of-life advice** from a vet or nurse is referenced on the website (“call us for advice on your pet’s end of life care…”). - Based on reviews, the visit commonly includes: - **Explanation of the process** during the appointment. - **Time for family goodbyes** before proceeding. - **Aftercare support**, including: - **Return of ashes** (one review describes ashes returned personally about two weeks later). - **Cremation** (one owner specifies *individual cremation*). - **Keepsakes** such as **paw impressions/prints** and **a lock of fur** (as mentioned by owners). - **Sympathy/personal cards** sent afterwards. ## People - **Abi**: Mentioned as the person who answered the phone and arranged a **same-day** visit; described as compassionate in how she handled the initial call. - **Sam**: Mentioned for being calm and gentle during an at-home euthanasia, **explaining the process**, and giving the family time to say goodbye. - **Kate**: Repeatedly named across reviews. Owners describe her **explaining the process gently**, keeping the atmosphere calm, waiting until a pet was relaxed, and providing **aftercare** such as a **personal card**, **returning ashes**, and creating **keepsakes** (paw print; lock of fur). - **Georgina**: Mentioned returning a pet after **individual cremation**, alongside a card and paw impressions. ## Reviews **5.0 stars from 106 reviews.** Themes below are drawn from the latest written reviews available to us. - **At-home setting to reduce stress**, especially for pets anxious about vet clinics; owners describe pets staying on their own bed or in their owner’s arms. - **Same-day visits** are mentioned by multiple reviewers (arranged on the day they called). - **Clear, gentle explanations and unhurried pacing**, with families given time and space to say goodbye. - **Aftercare and remembrance details** recur: sympathy cards, ashes returned, and keepsakes like paw prints/“paw impressions” and a lock of fur. - **No pressure felt** during decisions, in one owner’s account of the appointment.