It's the VETS, located in Plymouth, is a highly regarded veterinary clinic with an impressive Google Maps rating of 4.7 stars from 165 reviews. The clinic is noted for its attentive and compassionate care, with many clients praising the staff's dedication and professionalism.

One standout feature of It's the VETS is their thoughtful approach to animal comfort, as highlighted by a reviewer who appreciated the separate cat and dog waiting areas and the calming measures provided for anxious pets. The clinic's team is frequently commended for their empathy and expertise, with individuals such as Larissa and Sam receiving particular mention for their compassionate handling of difficult situations.

A notable aspect of this clinic is its transparent pricing policy. A customer expressed satisfaction with the reasonable and clearly communicated billing process, which reflects the clinic's commitment to client trust and transparency.

Despite the overwhelmingly positive reviews, there is a contrasting account that highlights a distressing experience involving perceived insensitivity during a euthanasia process. This review serves as a reminder of the importance of consistent empathy in all client interactions, particularly during emotionally charged situations.

Overall, It's the VETS appears to be a well-regarded establishment, with a strong emphasis on compassionate care and clear communication. While the majority of feedback is positive, the clinic may benefit from addressing isolated incidents to ensure a consistently supportive environment for all clients.