Woodlands Veterinary Hospital / MiNightVet Plymouth – Vets in Plymouth
Clinic Overview
- Many positive reviews focus on out-of-hours and emergency care, with owners praising calm, knowledgeable treatment and clear explanations during stressful situations. - Reviewers also highlight kindness and handling, including support during bereavement, good communication from reception, and patient care for nervous or unusual pets. - Recent examples suggest the clinic sees a broad range of cases, from very sick puppies and emergency feline treatment to exotics such as gerbils.
Services
- •Routine and preventive care: consultations, six-month health checks, vaccinations, parasite control, microchipping and neutering.
- •Nurse-led and behavioural support: nurse clinics include blood pressure checks, grooming, nail clipping and anal sac expression. Recent reviews also mention a fear clinic, with one owner praising Sian’s work helping a nervous dog tolerate handling and examination.
- •Surgery and clinical care: surgery is listed, including keyhole (laparoscopic) procedures, alongside general medical care for unwell pets.
- •Emergency and urgent care: 24-hour emergency support is available through MiNightVet Plymouth. Recent reviews describe out-of-hours treatment for a sick cat, emergency support for seriously unwell dogs, and care during end-of-life situations.
- •Additional services: puppy parties, GB pet travel documentation, home visits, and the practice is also listed as a veterinary nurse training facility.
- •Species seen: dogs, cats, rabbits, ferrets, gerbils, guinea pigs, hamsters, small and large cage birds, birds of prey, wild birds, reptiles and tortoises. Recent reviews include treatment for a gerbil as well as cats and dogs.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews are mixed on value: some owners focus on the quality of care, while others describe the clinic as expensive or were unhappy with prescription fees and firm payment handling. One reviewer reported a £27 prescription fee for Bravecto, with the visit rising to about £86 once a consultation was included.
People
- •Sam: praised for knowledgeable and understanding out-of-hours care for a cat.
- •Justine: thanked for taking over care the next morning and giving a thorough update.
- •Sian: mentioned positively for fear clinic sessions and helping a nervous dog make rapid progress with handling.
- •Ana: praised for kindness and expertise while treating a poorly gerbil.
- •Megan: thanked for assisting and handling a small pet well.
- •Alan: previously praised for out-of-hours advice, treatment and reassurance.
- •Chloe: thanked for compassion and patience during a final visit.
- •Reception team and wider staff: often described as friendly, caring and supportive, especially during emergencies and difficult end-of-life visits.
Reviews
Google rating: 4.4/5 from 336 reviews. Feedback is mixed overall, with many warm comments about clinical care and compassion, but some clear complaints about access and costs.
- •Many positive reviews focus on out-of-hours and emergency care, with owners praising calm, knowledgeable treatment and clear explanations during stressful situations.
- •Reviewers also highlight kindness and handling, including support during bereavement, good communication from reception, and patient care for nervous or unusual pets.
- •Recent examples suggest the clinic sees a broad range of cases, from very sick puppies and emergency feline treatment to exotics such as gerbils.
- •Negative reviews mainly concern urgent triage, fees and administration, including one account of difficulty getting a deteriorating dog seen promptly, complaints about prescription-related charges, and dissatisfaction with payment and bereavement-related communication.
