Plymouth Veterinary Hospital

Plymouth Veterinary Hospital in Plymouth is part of Plymouth Veterinary Group and is owned by IVC Evidensia. It is also listed as a Veterinary Nurse Training facility. The practice appears to handle both routine appointments and more sensitive cases, with recent feedback highlighting compassionate end-of-life support, puppy training classes led by Jo, and care for pets ranging from dogs and cats to rats and African grey parrots.

Services

•Routine and general veterinary care for common household pets, with recent reviews mentioning consultations for dogs, a kitten seen promptly after an accident, and follow-up planning after treatment.
•Puppy Academy / puppy training classes, led by Jo. Reviews describe help with basic training, socialisation, practical handling advice, follow-up information sheets, and a WhatsApp group for ongoing support.
•End-of-life care, with several owners praising the team’s kindness and calm support during a pet’s final visit.
•Care for small pets, exotics and birds, including recent mentions of a rat being treated with dignity and longer-term care for African grey parrots.
•Pet Health Club® Plus, with consultations included according to the practice’s published information.
•Veterinary Nurse Training facility, as listed in the clinic’s structured information.

Pricing

No published pricing information is currently available for this clinic.

People

•Jo is the only staff member named repeatedly in reviews, and is strongly praised for the clinic’s puppy classes, clear teaching style, and ongoing support for new owners.
•Recent feedback also speaks very positively about the wider vet, nurse and reception team, especially for clear explanations, prompt help, and compassionate handling during stressful visits.

Reviews

Google rating: 4.2 stars from 396 reviews.

•Recent feedback is mostly very positive about the team’s manner, with owners repeatedly describing staff as kind, friendly, helpful and professional.
•Sensitive care is a clear strength in reviews, especially around end-of-life appointments, where owners describe peaceful and dignified support.
•Jo’s puppy classes are a standout theme, with owners praising the welcoming atmosphere, practical training advice, socialisation guidance, information sheets and WhatsApp support.
•A few comments add balance: one long-term client criticises vet pricing in general, one reviewer appreciated a student discount in a specific case, and one recent review was critical of the layout of the new building, particularly pets being in close proximity near reception.

Reviews for Plymouth Veterinary Hospital

Note: Showing the 10 most recent Google reviews out of 396 we track in total. Recent reviews may not be representative of overall sentiment.

alexander Diamond

4 weeks ago

Wonderful vet. However this review is about their new building. Outside it looks spacious, however don't be deceived. Whoever designed the layout has never had a thought about other pets in such close proximity. I much prefer the old hospital layout..... even their ex practice at Victoria Road, St Budeaux. You could be seen and there was a means of exit to avoid bumping into other dogs. I prefer to be seen and out another way other than reception. This building has none of that. Walk out of consultation room and "SURPRISE!!" there's a dog within cm''s. If this had been their old hospital at Estover they would've received 5 stars... needs to be said.

Vernon Rust

1 month ago

Lovely new surgery with very helpful and pleasant staff, the vet answered all our concerns and we made a plan going forward, my dog was treated with no problems

Rebecca

I can’t recommend Jo and her Puppy Academy classes enough. Attending with my two puppies has been such a wonderful experience. Jo’s knowledge of dog behaviour is incredible, watching how naturally in tune she is with the pups is genuinely amazing. She explains things in a way that makes everything easy to understand, and I’ve learned so much from her. The confidence she has given me when handling and training my two puppies is invaluable. Jo is also such a warm, honest and funny person. She’s very easy to talk to and I’ve really enjoyed our conversations during the sessions. She creates such a welcoming and supportive environment for both dogs and owners. Even when I’m out walking my puppies now, I often find myself thinking, “What would Jo say?” which shows just how much her advice and guidance has stayed with me. If you love dogs as much as Jo does, she’s exactly the kind of person you want teaching you. I feel very lucky to have found her Puppy Academy and would recommend her to anyone starting their journey with a puppy.

Emily Probert

I absolutely can't thank the vets and vet nurses who work here enough. I also would like to mention the receptionists who were so incredibly helpful through one of the most stressful days of our lives. My six month old kitten had an accident involving a mirror, which led to a suspected fracture and him not being able to put one of his back legs down. This is not our usual practice, and he had only been there for a round of injections previously. We didn't have an appointment, but they saw us in a very quick and timely matter. The vets provided us with an outstanding level of care, explained all our options very clearly, and helped to get Salem back on four paws. They are an amazing team who truly care for every animal brought to them. We have one very happy little cat who is back to causing chaos as normal thanks to their efforts.

Lucy M

Just completed Puppy Training class with Jo, these sessions are excellent and free if you are part of pet club plan. We've learnt so much in the few sessions we've attended, from basic training to socialisation. Lots of information sheets provided too. Would 100% recommend thanks Jo!

George Florin

3 months ago

Amazing staff and really helpful. Thank you

Andy Runge

Very professional and friendly staff and service

Ashleigh Daley

I cannot express enough how kind and caring every person who works here is. From the vets themselves, reception staff and nurses. Every person we had contact with was incredibly kind. Unfortunately for us it was time to say goodbye. At what was an awful time for us, was made peaceful for our pup. Thank you for all your work, and support.

Natalie Chalk

Treated our rat with dignity in her last moments. Also gave us a generous discount on the price because we are students. Thank you so much.

Richard Evans

4 months ago

Every time I go all the staff are all ways happy friendly polite willing to help and do that extra bit if needed