Rosehill Veterinary Clinic – Vets in Plymouth
Clinic Overview
Rosehill Veterinary Clinic offers general practice care with in-house diagnostics and surgery, and it’s also a veterinary nurse training facility. The clinic website lists consultations, dentistry, imaging (radiography and ultrasound), ECG, laboratory testing, and surgical procedures; it also states that specialist/referral and out-of-hours consultations are not included. From the latest reviews, owners often describe careful handling of anxious pets (including giving extra space away from other dogs, and not forcing an exam) and clear explanation of options during investigations, while one recent review raises concerns about appointment delays and “expensive meds and consultation fees.”
Services
Based on the clinic website and the latest reviews, services and capabilities mentioned include
- •Consultations (routine and for unwell pets)
- •Dentistry
- •Surgical procedures
- •Diagnostics on-site: radiography (X‑rays), ultrasound, ECG, and laboratory testing
- •Reviews specifically mention blood tests, including a plan to return later for a sedated attempt when the first try was too stressful.
- •Emergency same-day care (during normal service): reviews describe pets being seen immediately for urgent cases (e.g., a dog admitted as an emergency; a cat injured after being attacked).
- •Species treated (per website): cats, dogs, rabbits, guinea pigs, ferrets, hamsters, plus exotics including lizards, snakes/reptiles, and birds.
- •Out-of-hours/referrals (per website): “specialist, referral, or out-of-hours consultations are not included.”
People
- •Aniela Mogos (veterinary surgeon) – repeatedly named in reviews for
- •Taking time with anxious animals and adapting the plan (e.g., arranging a later appointment with sedation so bloods could be taken successfully).
- •Explaining options and next steps clearly during a work-up toward diagnosis.
- •Remembering details from a prior emergency visit, which some owners say builds trust.
- •Sophie (reception) – mentioned as welcoming, efficient, and helpful during an emergency visit.
- •“Katherine” (vet; name noted by a reviewer but not confirmed) – credited with being patient with a dog that dislikes vets/other dogs, examining what was needed without forcing the dog, and helping the owner manage spacing from other dogs when the clinic was busy.
(Website also lists: Wendy Hardy, Practice Manager; Sophie Court and Andrew Pierce, Clinical Directors; Trevor Grinter, Danielle Beer, and Aniela Mogos, Veterinary Surgeons; Amy Shannon, Head Veterinary Nurse; Chloe‑Louise Powell‑Thomas, Student Veterinary Nurse.)
Reviews
Google rating: 4.5 stars from 524 reviews.
- •Handling nervous or reactive pets: owners describe staff making practical adjustments such as keeping distance from other dogs in crowded periods, using patience during examinations, and choosing sedation plus a rebooked slot when blood sampling was too stressful initially.
- •Communication and shared decision-making: multiple reviews mention being listened to, not feeling rushed, and having options explained while working toward a diagnosis.
- •Support in urgent and end-of-life situations: reviewers describe compassionate support during emergencies (including being seen immediately) and at euthanasia/“last goodbye.”
- •Conflicting views on cost and punctuality: one recent review reports appointments “always late” and finds consultations/medication expensive, while another describes “good rates” and another says pricing is “averagely priced.”
Special Services
Animals Treated at Rosehill Veterinary Clinic
Animals We Treat
Companion Animals
Opening Hours – Rosehill Veterinary Clinic
Opening Hours
Hours
Reviews for Rosehill Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 524 we track in total. Recent reviews may not be representative of overall sentiment.
Susan Llewellyn
in the last week
Always late attending my appointment although I am there 10 minutes before. Expensive meds and consultation fees
Amanda Francis
3 weeks ago
An excellent service as usual
Anne Chapman
a month ago
Never have any issues. All staff are friendly and are caring, whether check up, treatment or at the end of life, when compassion is required at the last goodbye. I cannot fault in anyway the staff in this practice.
Gloria Hunter
2 months ago
Excellent service, warm, welcoming, friendly, respectful, polite, good rates, good at their job, clean, and very caring
Abbi Brady
2 months ago
We had our first visit to Rosehill today, and couldn’t have had a better experience. My GSD hates the vets and isnt a big fan of other dogs, but everybody was so accommodating, making sure we could get through to where we needed to go and have adequate space from other dogs even when it got very crowded towards the end. Our vet (who I believe was Katherine) was amazing, so patient and it’s the fastest Stella has warmed up to a vet (even though they arent quite friends yet!). She was able to examine what I needed her to. Can’t thank her enough for making Stella feel as calm as she could be and not forcing her into doing anything. Great experience for Stella, lovely staff, and the practice as a whole is immaculate.
J B
a month ago
Our very anxious, very nervous, doggo needed some bloods taken today. Dr. Aniela was fantastic. She was so kind to him, totally recognised that in actual fact he’s not really a dog, he’s just a baby, and needed lots of love. She went out of her way to book him back in later to give it another try while he was sedated, which was a success. We have been coming to Rose Hill with our boy for almost 10 years and we’ve always had a good experience. They’re professional and averagely priced but the main thing is they all seem to care about animals and go out of their way to make sure they’re properly looked after. Thank you for looking after our dog today Aniela.
Kirsty Lewis
a month ago
This was our third visit. The last time was an emergency after a dog attacked my cat. I was stunned at the level of compassion for the animals and their owners - so different from our last practice. Sophie on reception was very welcoming and efficient. Aniela our Vet was wonderful very caring and empathetic explained everything so well. Gave us options as we work toward a diagnosis. She genuinely cares and had my cats best interests at heart . She remembered him and small details from our emergency appointment. She gets how much we love him. It is for this I completely trust her with my pets. He is feeling so much better today thank you
Katie Wyatt
2 months ago
I have been using Rosehill for many years now and on the last few occasions I have had Vet Aniela who was absolutely fantastic. She did not make me feel rushed, I felt heard and I felt that she really genuinely cared for my pet - she was amazing with my cat Flossy, I really cannot fault her. Her listening, examination and diagnosis skills were great, as was her patience as flossy was not being an example patient. I hope to have her each time I go and she made what can be a stressful time better for not only myself but my pet too. I highly recommend Aniela.
Lotty Snelson
3 months ago
Fantastic vet. The receptionist was really good, calm, and knowledgeable with a very helpful attitude. The vet I saw was fantastic she actually listened to me. She really kept my cat calm and also explained everything to me. Such a wonderful change to the service at other practices I have experienced. Thank you
Rachel Harris
5 months ago
My dog was admitted as an emergency case and due to previously losing my last dog suddenly a few years, I was in a highly anxious state. The team were able to see my dog immediately upon calling and were very supportive, reassuring and kind. They looked after me as well as my dog. Treatment was swift, fully informed and it was heart warming to see how much they cared for my dog. Thank you everyone for helping me through what was a scary day for me!
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